German for Hospitality Employees
You work in service or in the kitchen and will learn to communicate better and more confidently with guests and colleagues.
Supported by UNIA.
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Date07.09.2026 - 03.12.2026
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TimeMonday/Wednesday or Tuesday/Thursday, 08:00–09:30 or 15:00–16:30
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Duration13 weeks, 4 lessons of 45 minutes per week, 52 lessons in total
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LocationECAP Basel
Clarastrasse 17
4058 Basel -
ChildcareNot available
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Contact
061 690 96 26
infobs@ecap.ch
Course information
Contents
Expansion of vocabulary essential for working in service and the kitchen: menu, drinks list, preparation, dishes, cutlery, etc.
Practicing dialogue forms that facilitate team communication and friendly interaction with guests (greetings and farewells, orders, payment, responding to questions, praise, and complaints)
Practicing dialogue forms that facilitate team communication and friendly interaction with guests (greetings and farewells, orders, payment, responding to questions, praise, and complaints)
Goals
You work in service or in the kitchen and learn to communicate better and more confidently with guests and colleagues.
Participants learn to communicate better and more confidently with guests and colleagues.
Participants learn to communicate better and more confidently with guests and colleagues.
Procedure
All new participants will be invited to a placement appointment before the start of the course. Placements will take place on the following dates:
Friday, August 14, 2026: 8:00 AM – 9:00 AM
Monday, August 17, 2026: 3:00 PM – 4:00 PM
Tuesday, August 18, 2026: 3:00 PM – 4:00 PM
Wednesday, August 19, 2026: 3:00 PM – 4:00 PM
Thursday, August 20, 2026: 3:00 PM – 4:00 PM
Friday, August 21, 2026: 8:00 AM – 9:00 AM
The course days will be set after the placement interviews.
Friday, August 14, 2026: 8:00 AM – 9:00 AM
Monday, August 17, 2026: 3:00 PM – 4:00 PM
Tuesday, August 18, 2026: 3:00 PM – 4:00 PM
Wednesday, August 19, 2026: 3:00 PM – 4:00 PM
Thursday, August 20, 2026: 3:00 PM – 4:00 PM
Friday, August 21, 2026: 8:00 AM – 9:00 AM
The course days will be set after the placement interviews.
Costs
CHF 100.00
Free for Unia members
Course materials are included in the course fee
Free for Unia members
Course materials are included in the course fee
Further Information
Download course materials
Course no.: BS26CB322
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