Advisor and Course Administration Officer 80–100%

For over 55 years, we have been active in the field of education and continuing education for migrants. At ECAP Basel, we are looking to strengthen our team as of November 1, 2026, or by arrangement, for an Advisor / Course Administration Officer for our Advisory Services and Course Administration team with an 80–100% workload.

Start

01.11.2026
Employment rate

80-100%
Employment

Permanent position

Area of responsibility

Assistance in course administration (from registration to course confirmation)
Customer consultation on our course offerings and exams – on-site, online, and by phone
Contact with authorities and referring agencies
Accounting
General secretarial tasks

Requirements

Commercial vocational qualification (EFZ or EBA) or an upper secondary level qualification
Several years of professional experience is an advantage
Experience in advisory services and administration in the course administration field is an advantage
Very good knowledge of Microsoft Office programs, especially Excel
Affinity for working with databases
Willingness to work flexible hours (annual working hours model; willingness to regularly work evening shifts until 7:00 PM and, by arrangement, on Saturday mornings)

You are a motivated, resilient, team-oriented, and committed individual with a confident and service-oriented demeanor. You communicate openly, directly, friendly, and appropriately for the audience with our customers from various cultures, with authorities, social institutions, and with course instructors. You handle unforeseen situations with calm and foresight.

Work environment

Independent, diverse, and meaningful work
Committed and dynamic team
Long-standing and vibrant organizational structures
Good employment conditions and opportunities for further training
Intercultural environment

Language skills

Excellent written and spoken German, good English skills, and knowledge of an additional foreign language.

Comments

We accept applications exclusively online via our website.

Brief profile

ECAP is a non-profit adult education institute based in Zurich with nine regional offices and has been active in the education and continuing education of migrants for over 55 years. ECAP Basel is one of nine regional offices. ECAP Basel currently employs around 150 staff members. Each year, more than 1,200 courses with 60,000 lessons are delivered. Around 13,000 participants attend our events every year.

Address

Company

ECAP Basel

http://www.ecap.ch/basel

Contact person

Bregtje Andela
Head of Advisory Services & Administration
061 690 96 15

bandela@ecap.ch

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